Development Assistant

About Tipping Point 

Tipping Point finds, funds, and strengthens the most promising poverty-fighting solutions so one day everyone in the Bay Area can prosper. Since 2005, Tipping Point has invested over $350 million in the community to support organizations, advance policies, and develop new ideas to increase economic opportunity. Last year, our investments funded life-changing services in housing, early childhood, education, and employment for more than 100,000 of our neighbors across the Bay Area. Our Board covers 100% of our operating costs, so every dollar donated goes where it’s needed most. Visit www.tippingpoint.org to learn more.

Values

Tipping Point’s core values are at the heart of everything we do and we look for individuals who share our commitments:

• We cultivate community because we know we are more powerful together.
• We practice gratitude.
• We hold ourselves accountable to achieving impact for and with the communities we serve.
• We relentlessly pursue equity because one’s background and identities should not predetermine one’s opportunities.

Position Overview

The Development Assistant is a self-starter who is extremely detail-oriented and passionate about changing the landscape of poverty in the Bay Area. As part of the Development Team, the Development Assistant will provide high-quality development systems support, with a specific focus on gift processing and maintenance of Tipping Point’s Salesforce database. They are a team player, capable of supporting and collaborating across teams.

This position reports to the Development Operations Manager.

What will you do?

Gifts Processing

• Process all incoming gifts and issue acknowledgment letters within Tipping Point’s standard 48-hour period.
• Create and maintain electronic files for all donors and gifts.
• Act as liaison to the Finance team during monthly gift reconciliation and serve as the lead point of contact for the Development team on the annual audit.
• Assist with pledge tracking, invoicing, and fulfillment.

Data + Reporting

• Maintain clean and consistent donor data in Salesforce in accordance with best practices.
• Partner with the Development Operations Manager and Technology Manager to evaluate current systems and identify areas for improvement to support strategic growth.
• Build monthly dashboards and reports that highlight trends and inform strategic planning throughout the year.
• Regularly produce giving data to help guide fundraising strategy and manage data updates after events and portfolio reviews.

What qualifications are we looking for?

In addition to our core values, Tipping Point staff exhibit four core competencies: ability to be flexible in a constantly shifting environment, strong communication skills, ability to work well on a team, and ability to continuously problem solve in the face of challenges.

Additionally, the Development Assistant must have:

• Relevant professional experience in a role requiring acute attention to detail.
• Working knowledge of Salesforce (or a similar CRM solution) strongly preferred, or the desire and ability to learn quickly.
• Track record of exceptional customer service and flexibility.
• Experience managing projects requiring prioritization across competing tasks and advanced organizational skills.
• Excellent communication (oral + written) 
• he ability to handle sensitive information with precision and in a confidential manner.
• The initiative, enthusiasm, and a willingness to pitch in.
• Ability to build collaborative relationships with other staff and external parties (e.g. donors, partners, grantees, and others).
• Strong computer skills (Excel, Word, and PowerPoint).
• Thrives in a fast-paced environment; ability to meet aggressive deadlines.

Nice to have:

• Local knowledge of the Bay Area philanthropic community 

*“Nice to have” really means just that; it’s entirely possible that you don’t have any of these and are still a great fit. It’s not expected that any single candidate would have expertise across all of these areas — we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.