Director of Development

The Director of Development oversees all fundraising, development, marketing, and communications initiatives for the organization. A vital member of the leadership team, this position plays a crucial role in advancing the agency’s mission to provide compassionate social services and support to individuals and families in need throughout the Jacksonville community. The position develops, implements, and monitors a comprehensive fundraising plan to expand philanthropic support of the organization including identifying and strengthening relationships with community stakeholders, actively pursuing and managing corporate and individual leads, and fostering strong donor and sponsor stewardship.

• Develop and implement comprehensive fundraising strategies to achieve annual revenue goals and long-term financial sustainability.
• Lead major gift fundraising efforts, cultivating relationships with major donors, foundations, and corporations to secure significant financial support.
• Oversee the planning and execution of fundraising events and campaigns, ensuring effective stewardship of donors and maximizing fundraising outcomes.
• Ensure development and fundraising activities are in line with the agency’s strategic plan and comply with agency policies and COA accreditation standards.

• Provide strategic leadership to the development team, fostering a culture of collaboration, innovation, and high performance.
• Mentor, coach, and develop a team of development professionals, empowering them to achieve individual and team goals.
• Collaborate effectively with other senior leaders and program managers to integrate fundraising strategies with programmatic goals.
• Effectively manage Development department personnel including training, supervision, performance evaluation, goalsetting, and evaluation.
• Participate in the development of the agency's plans and programs as a strategic partner, providing strategic financial input and leadership on decision-making issues affecting the agency.
• Other duties as assigned.

• Along with the Regional Director, serve as a key spokesperson for Catholic Charities, cultivating and maintaining relationships with stakeholders, community leaders and the media.
• Develop and implement strategies to enhance donor engagement and stewardship, ensuring donors feel valued and informed about the impact of their contributions.
• Oversee the production of high-quality communications materials, including donor appeals, newsletters, and annual reports.
• Effectively articulate, verbally and in writing, the agency’s history, mission, vision, and programs to potential funding sources.
• Present a positive public image and increase the agency’s awareness in the community.

• Work with our external marketing contractor to manage and oversee the organization's website, ensuring content is current, engaging, and reflective of the agency’s mission and impact.
• Develop and implement social media strategies to increase awareness, engagement, and support.
• Oversee the marketing and communications activities to produce compelling marketing materials that effectively communicate the agency’s initiatives and impact.

• Manage the Development Department budget and monitor expenses to ensure fiscal responsibility and alignment with organizational goals.
• Provide regular reports to the Regional Director, Board of Advisors, and other stakeholders on fundraising progress, trends, and opportunities.
• Maintain accurate records of donations, expenditures, and financial transactions in compliance with IRS principles.
• Ensure documentation meets IRS guidelines to support the organization's transparency and accountability.
• Facilitate audits by preparing and organizing records for review.
• Implement and enforce policies and procedures related to record-keeping to uphold ethical fundraising practices.
• Collaborate with finance and accounting teams to reconcile financial data and ensure accuracy.
• Stay updated on changes in IRS regulations and adjust record-keeping practices accordingly.

• Carries out responsibilities in a manner that supports a collaborative, donor centric culture.
• Maintain confidentiality of all development and financial records, apply discretion and appropriate security measures in the handling of all confidential information.
• Adhere to agency standard of ethical conduct and maintain professional boundaries with staff and clients.
• Respect confidentiality within the Agency, at home, in public, in meetings and in consultations with co-workers and outside providers.
• Sensitivity to the served population’s cultural and socioeconomic characteristics.
• Attend all Agency meetings as required.
• Participate in in-service activities, training, continuing education, conferences and workshops for professional development and compliance with grant and Agency policies.
• Keep detailed and correct records.
• Correctly enter required information in the prescribed databases.
• Comply with regulatory, statutory, contractual, grant and Agency standards for timeliness, completeness and accuracy when preparing and maintaining paperwork and required reports.
• Comply with Diocesan and Catholic Charities Bureau, Inc. general policies, regulations, and procedures.
• Maintain a positive and respectful attitude.
• Consistently report to work on time prepared to perform duties of the position.
• Communicate regularly with supervisor about Department and Agency issues.

• Proficiency in Blackbaud Raiser’s Edge or other development database.
• Knowledge of social media and marketing campaigns.
• Exceptional written and verbal communication skills with the ability to create a cohesive narrative.
• Ability to develop marketing materials and present ideas and concepts clearly and accurately.
• Ability to supervise, manage and lead staff by example effectively and professionally.
• Ability to complete tasks efficiently and with high attention to detail.
• Ability to effectively present complex information in a clear manner to senior leadership, Board of Advisors, volunteers and staff.
• Excellent analytical, strategic thinking and abstract reasoning skills, plus excellent organizational skills
• Excellent leadership, interpersonal, people management skills and verbal communication skills with the ability to foster a cooperative work environment.
• Excellent written, research, communication and presentation creation skills and experience.
• Ability to manage multiple tasks independently, adapt to changing circumstances and thrive in a fast-paced environment while completing assignments in a timely manner.
• Ability to report to work on time, follow directions from supervisor and accept constructive feedback.
• Ability to interact effectively, compassionately, and respectfully with clients, visitors, staff and board members.
• Strong typing and computer skills are required, including knowledge of and proficiency with Microsoft Word, Outlook, Excel, and development software programs.
• High level of personal initiative and ability to work with minimal oversight.
• Ability to act calmly in crisis situations and to resolve conflicts in a constructive and effective manner.
• Enthusiasm and the ability to thrive in an atmosphere of constant change.
• Ability to understand and follow agency policies and procedures.
• Ability to learn agency specific software.
• Excellent customer service skills.

• Bachelor’s degree in marketing, communications, human services, public administration or related field. Master’s degree preferred.
• A minimum of 4 years non-profit fundraising, development and marketing.
• Certified Fund-Raising Executive a plus.

• Clear a Level II background screening.
• Clear a reference check (professional and personal)
• Clear a local background check from the county in which you reside.
• Clear an annual Motor Vehicles Records check.
• Provide proof of and maintain a minimum personal auto insurance according to agency standards.
• Provide a copy of all certifications prior to your first day of employment.
• Clear an E-Verify check.
• Valid Florida state driver’s license and a reliable vehicle.

• 10% travel is required for this job.
• This position requires that you drive your personal automobile or vehicle on agency business on behalf of Catholic Charities Bureau, Inc. Therefore, you must be at least 21 years old and have a current valid Florida Driver’s License with no more than 5 points on your Florida driver’s license within the last three years and no DUI convictions. You are required to carry automobile liability insurance in the amount of at least $50,000 for each person, $100,000 for each accident or occurrence for bodily injury, and $25,000 for property damage.