Director - Regulatory Affairs

There’s never been a more exciting time to join United Airlines. We’re on a path toward becoming the best airline in the history of aviation. Our shared purpose—Connecting People, Uniting the World—is about more than getting people from one place to another. As a global company operating in hundreds of locations around the world, with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly. We can only do that with a truly diverse and inclusive workforce. And we’re growing—in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled, from employee-run Business Resource Group communities to world-class benefits like parental leave, 401(k), and privileges like space-available travel. United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we take bold action, and our Global Government Affairs & Environmental team is the driving force behind our efforts to make change happen. By working closely with U.S., state and local, and foreign governments and coordinating grassroots advocacy efforts, the team represents United on regulatory, public policy and legislative issues, advocating every day for our airline, our employees and the millions of customers we serve around the globe.

Job Overview and Responsibilities

The Director – Regulatory Affairs will be responsible for developing and advocating positions before executive branch regulatory bodies and leaders to influence decisions of strategic importance to United’s business operations and enhance United’s reputation as a leading company. The scope of the role includes the U.S. Department of Homeland Security and related departments and agencies covering security, customer facilitation, technology issues including biometrics, cybersecurity, customs issues and trade policy, as well as other duties as assigned.

The Director will closely monitor federal political and regulatory activities within the area of responsibility and collaborate with relevant divisions and Government Affairs leadership to formulate and refine policy positions that benefit United, our employees and our customers. The Director will also engage regularly with and build trusted relationships with decision-makers and staff at key agencies across the federal government, as well as industry and association counterparts, developing effective advocacy strategies to drive positive short- and long-term outcomes for United.

Success in this role requires extensive cross-functional partnership across the organization. The Director will regularly collaborate with business partners in Congressional Affairs, State and Local Affairs, Legal, Corporate Security, Airport Operations, the Network Operations Center, Network Planning, Customer Strategy and Innovation, and other divisions across the company to support the mitigation and resolution of regulatory risks and challenges.

• Leads and contributes to formulation of factual policy and economic arguments before agencies and effectively implements advocacy strategies to drive positive outcomes for the company.

• Clearly and effectively communicates, represents United before the Federal government, and advocates for United's policy objectives and programs that advance the Company's image and reputation.

• Actively and continuously develops and maintains external relationships of trust with agency decisionmakers and staff in order to gather advance information and drive positive results.

• Coordinates effectively with key internal stakeholders including the rest of the Governmental Affairs team, Legal, Communications, Corporate Real Estate, Corporate Safety, Airport Ops, Flight Ops and Inflight, NOC, Corporate Security, DT, Finance, and hub leadership, as well as other relevant divisions.

• Maintains external partnerships and relationships with trade associations, think tanks, other organizations to network and build coalitions to drive results.

• Assists with compliance activities, regulatory filings, information requests and government investigations as needed.

%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:Aptos, sans-serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0in 0in 3.75pt;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(37,37,37);font-family:Arial, sans-serif;font-size:11pt;%22%3E%3Cstrong%3EWhat’s needed to succeed (Minimum Qualifications):%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22pdq2pgselectionanchorcontainer%22 style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EBachelor%27s degree%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%224354%22 data-end=%224386%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3E12+ years of relevant experience%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%224388%22 data-end=%224549%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3E5+ years’ experience work for or directly with U.S. government agencies, or comparable experience outside of government in private sector or other organizations.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%224551%22 data-end=%224704%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EBackground/understanding of U.S. regulatory and legislative processes, experience in drafting government filings and communications. Advocacy experience.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%224706%22 data-end=%224843%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EExisting relationships and ability to develop new relationships with decision makers, influencers, and leaders in the Federal government.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%224845%22 data-end=%224928%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EExcellent verbal and written communication, presentation, and interpersonal skills.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%224930%22 data-end=%224975%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EResults oriented and persistent self-starter.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%224977%22 data-end=%225087%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EExperienced in multi-tasking on multiple priorities and collaborating with leaders and subject matter experts.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%225089%22 data-end=%225181%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EMust be legally authorized to work in the United States for any employer without sponsorship%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%225183%22 data-end=%225252%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3ESuccessful completion of interview required to meet job qualification%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%225254%22 data-end=%225324%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EReliable, punctual attendance is an essential function of the position%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%225326%22 data-end=%225402%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EPosition is based in Washington D.C. and follows a 100% onsite work schedule%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:Aptos, sans-serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:Aptos, sans-serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(37,37,37);font-family:Arial, sans-serif;font-size:11pt;%22%3E%3Cstrong%3EWhat will help you propel from the pack (Preferred Qualifications):%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22pdq2pgselectionanchorcontainer%22 style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EMaster%27s degree%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%225490%22 data-end=%225522%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EMBA, JD or other advanced degree%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%225524%22 data-end=%225686%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EAt least 5 years’ experience working with the Department of Homeland Security, CISA, TSA, CBP, data privacy regulators and policymakers, or comparable experience.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%225688%22 data-end=%225840%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EApplies critical thinking to validate AI-generated outputs while adhering to organizational policies for responsible AI use, data privacy, and security.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%225842%22 data-end=%226031%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EDemonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them to support research, analysis, content creation, and problem-solving.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22-webkit-text-stroke-width:0px;caret-color:rgb(0, 0, 0);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;, serif;font-size:medium;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:0in;orphans:2;text-align:start;text-decoration-line:none;text-decoration-style:solid;text-decoration-thickness:auto;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-start=%226033%22 data-end=%226185%22 data-is-last-node=%22%22 data-is-only-node=%22%22%3E%3Cspan style=%22color:black;font-family:Arial, sans-serif;font-size:11pt;%22%3EApplies critical thinking to validate AI-generated outputs while adhering to organizational policies for responsible AI use, data privacy, and security.%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E

Job Details
The starting rate / base pay range for this role is $: 159,790.00
to $: 207,998.00, The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards., You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
Job: Communications / Public Relations / Government & Regulatory Affairs
Primary Location: United States-District of Columbia-WAS - Washingon
Organization: 30 Government Affairs
Schedule: Full-time
Employee Status: Regular
Job Posting: Sep 10, 2026, 6:21:37 PM
Unposting Date: Ongoing