Manager - Global Community Engagement Partnerships

United Airlines
Chicago, IL, USA
Posted 

Job Description


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Corporate Communications

Our Corporate Communications department manages relationships with the media and shares information about the company both externally and to our employees worldwide.

Job overview and responsibilities

Manager of Social Impact Optimization (Manager) will serve as an internal consultant and social impact and community engagement subject matter expert in assigned regions. In this capacity, the Manager will proactively engage with internal and external stakeholders to identify key areas of opportunity to create shared value through nonprofit partnerships. The Manager will also be responsible for non-profit partnership management and activation maintenance while supporting day to day needs of the Community Affairs partnership team including program facilitation, volunteerism event management and planning and cross-divisional liaison for community partnerships and programs.

  • Partnership management and activation
  • Manage nonprofit partnership portfolio for assigned regions
  • Lead the coordination and execution of partnership activations with the support of (temp) contractor and other Global Employee Engagement team resources
  • Regularly evaluate partnership terms and identify opportunities for increased efficiencies and outcomes
  • Produce impact report showing the ROI of United’s partnership investments on an annual basis
  • Regional issues expertise
  • Foster and maintain relationships with key stakeholders in assigned regions to further collaboration across community, government affairs, sales and station leadership
  • Research and stay abreast of critical regional and business issues through engagement with government affairs, sales, station leadership and community partners
  • Program and engagement resource
  • Be conversant in all GCE programs and resources
  • Partner with GCE Program team to develop new and enhance existing regional programs
  • Serve as a liaison and resource for regional stakeholders (leadership, employees, BRGs) to connect with employee engagement opportunities, other GCE programs (e.g. Supplier Diversity, United We Care) and global partnerships (e.g. Special Olympics)
  • Manage regional engagement activations using all available resources including local employees, Community Ambassadors and/or contractors"
  • In coordination with the GCE Communications team, create and distribute timely communications to key stakeholders in assigned regions about events and programs in market
  • Other duties as assigned

Required

  • Bachelor's degree or equivalent experience
  • 5 years of experience with progressive project, partnership and/or team management
  • Experience briefing and working with executive leaders
  • Demonstrated ability to collaborate and influence
  • Maturity to drive change in a complex environment
  • Strategic planning
  • Nonprofit administration
  • Program management
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position
  • Ability to travel up to 30% annually

Preferred

  • Related advanced degree
  • 3 years in a corporate giving, corporate social responsibility or grantmaking role
  • Experience with public-private partnerships
  • Strong grasp of the nonprofit landscape in Chicago and/or Houston or Denver



Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT