Program Coordinator

Join Our Mission-Driven Team as a Program Coordinator

We recruit, train, and support caring, consistent volunteer court-appointed special advocates for children who have experienced abuse or neglect.

Program Coordinator: Duties and Responsibilities

Case Management & Volunteer Supervision; Program & Professional Development

1. Assume management responsibility for up to 30 cases, directed by senior colleagues.
2. Be readily available/accessible by phone and email to support/assist CASA volunteers.
3. Prepare and distribute case assignment info; review and edit CASA reports for hearings.
4. Attend court hearings, as needed in person, with volunteers; maintain monthly calendar.
5. Supervise, guide and assist CASA volunteers in the preparation of cases/reports for court and in volunteers’ provision of ongoing advocacy services.
6. Attend key meetings with assigned volunteers, documenting/channeling info as needed.
7. Attend, if requested, first home visits with assigned volunteers and as needed after.
8. Maintain timely, thorough, and confidential records on each case and volunteer; have accurate data ready for—and generate—monthly, quarterly, and other periodic reports.
9. Coach/develop volunteer pool; participate in evaluation of volunteer performance.
10. Periodically assess, recognize/appreciate, and retain volunteers; assist with recruitment.
11. Assist in organizing, facilitating and conducting pre-service and continuing education and materials for volunteers, and volunteer appreciation events.
12. Actively participate in a range of meetings, modeling the mission as a face of CASA.
13. Ensure National CASA/GAL and Connecticut CASA standards/statutes are met.
14. Any other reasonable duties as assigned, e.g., making recruiting presentations.

Program Coordinator (AKA “Advocate Supervisor”) position

• Thoughtful communication; attention to detail; writing, editing, public speaking ability
• Experience in child welfare, court, education and/or supervision of volunteers preferred
• Spanish (as well as English) language fluency preferred
• At least a bachelor’s degree preferred; law/social work training/experience a plus

Conditions of Employment

• Part-time (PT) & Full-time (FT) options will be considered, either way an at-will position (up to 40 hours/5 days/week—salary pro-rated) with vacation/holidays after 90 days.
• Flexible schedule includes regular office hours—often on a remote basis—and periodic but predictable evening work (to accommodate volunteers during training sessions).
• Transportation to attend meetings, court, and represent CASA elsewhere as needed.

Connecticut CASA is an Equal Opportunity Employer, actively encouraging applicants of all backgrounds. Cover letter & resume to: info@ConnecticutCASA.org