Mission of our Organization
NPA’s mission is to provide leadership and support for the growth, innovation, quality and success of the PACE model of care.

Position Summary

The Education Manager assists with the mechanics and logistics of planning, coordinating and hosting NPA conferences, including virtual events, in-person events, scheduled remote offerings, and other learning opportunities. In addition, the position assists with the on-site coordination of educational programs, conferences and other in person meetings and events.  

Position Responsibilities

To perform this job successfully, each essential duty and responsibility must be performed satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet organizational goals.

• Assists with coordinating logistics for all conferences and special events, including building and maintaining several simultaneous spreadsheets as well as other documents, preparing standard operating procedures, interacting with new and existing exhibitors and sponsors and serving as a liaison with speakers and committee members.  
• Collects all speaker materials such as bios, headshots, etc., and updates documents accordingly in speaker management system.
• Performs a variety of other administrative tasks as needed such as collating and making photocopies, populating documents, emailing speakers.
• Coordinates relationship with third party organizations that provide Continuing Education Units (CEUs) associated with NPA’s educational offerings. Maintains records of successfully completed training certified by NPA.
•  Works closely with the Sr. Manager of Education and Digital Learning to upload and populate the association’s Learning Management System.
• Organizes calls and meetings with stakeholder groups to plan educational offerings.
• Coordinates implementation activities with other departments to ensure the successful development and delivery of educational events and programs.
• Cross references documents including hotel reservation lists, registration lists, committee lists, etc.
• Takes the lead in setting up and utilizing technology for all virtual events and conducting virtual sessions and educational webinars. Responsible for providing speakers with basic training on virtual events and additional resources as needed to successfully record or present their sessions.

HIPAA

This position is not authorized to access, utilize or view protected health information (PHI). 

Knowledge, Skills and Abilities

• Familiarity and experience with digital and technological products, including virtual conferencing platforms, mobile conference apps, online digital media, virtual learning technology (e.g., Zoom, Go-to Webinar) and an ability to learn new technologies.
• Ability to work independently on projects
• Experience setting up and managing projects in project management software systems
• Flexibility and problem-solving skills
• Organized, with the ability to coordinate multiple activities and meet tight deadlines while maintaining a strong attention to detail
• Excellent oral, written and listening communication skills
• Collaborative team player who can work cooperatively with a wide variety of internal and external constituencies
• Excellent customer care skills
• Experience with a Learning Management System (LMS)
• Strong Microsoft Office skills required (including Excel and Powerpoint); knowledge of or the ability to learn other software products (e.g., survey tools, graphs, project management tools)
• Understanding of Microsoft Teams and Adobe Creative Suite

Requirements

Education

• Bachelor's degree or equivalent relevant experience

Location

• Reside in the Northern Virginia, Washington, DC or Maryland areas
• Primarily remote work, but ability to travel to the Alexandria, VA office as needed is required
• Ability to travel to conferences as needed is necessary

Experience

• 2+ years’ relevant experience

Working Conditions

Small, fast paced team environment. Normal sitting and standing activities. Use of phones and computers for extended periods of time. Utilize office equipment and communication technologies for conference calls and zoom meetings/webinars. Requires general mobility to move through the facility and at off-site conference venues. Ability to lift 25 pounds and walk and stand for long periods during conferences and meetings.

Ability to travel locally and to other cities for meetings and conferences throughout the year.

This position description should not be construed to imply that the requirements are the sole standards for the position. Incumbents are expected to perform all other duties as required. 

Please submit a cover letter and resume. After February 1, 2023, we will no longer accept resumes for this position.

Due to the large volume of resumes expected to be received, only those candidates selected for an interview will be contacted.

The National PACE Association is an equal opportunity employer committed to the principles of diversity, equity and inclusion.

NPA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Individuals must be vaccinated against COVID-19 upon commencing employment, subject to legally required medical and religious exemptions.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.