Vice President, Information Technology

Position Summary

ASAE is the essential organization for association management professionals. We offer a collaborative, mission driven workplace with a focus on innovation, inclusion, and service. Our staff enjoys a comprehensive benefits package, a supportive hybrid work environment, and opportunities for continuous learning and development.  The Vice President of Information Technology ensures the reliability, optimization, and continuous improvement of the organization's technology ecosystem. Reporting to the Chief Financial and Administration Officer (CFAO), this role provides strategic direction while remaining deeply engaged in operational execution, vendor oversight, and cross department alignment.

The VP stabilizes and enhances a distributed, integrated system environment, ensuring data quality, strong integrations, clear governance, and a secure, seamless member and staff experience. This role partners closely with business owners, IT staff, and vendors to ensure technology delivers measurable value and supports organizational goals.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technology Leadership & Governance

• Maintain an actionable technology roadmap aligned with organizational strategy and operational needs.
• Establish governance for system configuration, data quality, access, security, integrations, and architectural standards.
• Oversee cybersecurity, compliance, disaster recovery, and risk management programs.

Operational Execution & Delivery (Primary Focus)

• Lead day to day IT operations, ensuring stability, responsiveness, and service quality.
• Implement structured processes for monitoring, maintaining, and improving system performance.
• Streamline workflows, and improve user experience across the ecosystem.
• Identify technologies, such as AI, that will augment and improve the organization’s technology ecosystem.
• Ensure data, reporting, and analytics outputs are accurate, accessible, and aligned with business requirements.

Vendor, Contract, and Project Oversight

• Serve as the organization’s operational lead for technology vendors, contracts, and managed services.
• Manage SLAs, performance metrics, issue escalation, and accountability for outcomes.
• Oversee the technology project portfolio, ensuring clear requirements, realistic timelines, and effective delivery.

Cross Functional Engagement & Business Partnership (Updated Section)

• Partner with business owners to ensure their technology needs, goals, and desired staff and member experiences are clearly understood and supported.
• Ensure that business driven vendor relationships align with enterprise standards for governance, data, security, access, and integration.
• Translate business requirements into ecosystem aligned solutions, balancing departmental needs with architectural consistency and long term sustainability.
• Facilitate transparent communication between internal IT services, business stakeholders, and vendors to ensure coordinated execution and shared accountability.

Strategy, Planning & Continuous Improvement

• Support organizational strategy through clear technology plans, operational priorities, and measurable outcomes.
• Identify opportunities for improvement, innovation, and simplification within the technology environment.
• Establish and maintain documentation, SOPs, and repeatable processes across the IT function.

Financial Management

• Develop and manage technology budgets and multi year investment plans.
• Ensure responsible stewardship of technology spending, contracts, and assets.
• Communicate financial impacts and investment needs to executive leadership.

Education & Experience

• Bachelor’s degree required; Master’s degree preferred.
• 10+ years in IT leadership within a multi system or integrated environment.
• Experience with integrated ecosystems (e.g., CRM, CMS, Credentialling, LMS, FMS, AI, etc.).
• Demonstrated success in operational execution, vendor management, and systems integration oversight.
• Nonprofit or association experience preferred.

Skills & Competencies

• Strong operational leadership with the ability to translate strategy into disciplined execution.
• Expertise in systems integration, data governance, security, and ecosystem architecture.
• Excellent communication skills; able to bridge technical and non technical audiences.
• Proven ability to build trust, collaborate across functions, and foster a service oriented culture.
• Servant leader approach to team development and cross organizational partnership.

Leadership Attributes

• Provides clarity, structure, and dependable follow through.
• Balances strategic thinking with hands on operational engagement.
• Leads with calm, accountability, and a solutions oriented mindset.
• Comfortable setting expectations, addressing legacy challenges, and guiding change.

Benefits

•  Flexible Work Hours

•  Medical, Dental, Vision

•   Prescription Plan

•  Flexible Spending Account

•  Dependent Care Flexible Spending Account

•  Health Savings Account

•  Generous 401k Retirement Plan

•  Employee Assistance Program (EAP)

•  AFLAC

•  Legal and Identity Theft Plans

•  Company Paid Professional Development

•  Tuition Reimbursement

Thank you for your interest in joining our team! To ensure we can give every candidate fair and equal consideration, we ask that all applications be submitted through our official online application portal.

Unfortunately, we're unable to process applications received via email or other methods, as our system is designed to track and review all submissions through the portal. This helps us keep the process organized and ensures no application gets overlooked.

We truly appreciate your understanding and look forward to reviewing your application through our online system.