Assistant Communications Manager

POSITION OVERVIEW

The Assistant Communications Manager will act as a liaison for members of the news, media, TV, and documentary film crews. The Assistant Manager will manage media requests and inquiries, coordinate media visits as appropriate, vet requests to film at the 9/11 Memorial & Museum and manage filming logistics. The Assistant Manager will also contribute to The MEMO blog. The position will also support the communications team in preparing news announcements, media strategies, and logistics. The Communications Assistant Manager will report to the Communications Director and work closely with the Communications and Marketing teams.

ROLE & RESPONSIBILITIES

• Manage incoming correspondence to the communications office, including fulfilling requests for information about the 9/11 Memorial & Museum, providing digital assets as appropriate, and communicating protocols regarding on-site filming and photography.
• Draft news releases, statements, letters, media responses, talking points, internal memos and announcement letters.
• Develop media lists for the Communications team pitches.
• Help execute logistics for tributes, news announcements, exhibition previews, and other events.
• Review and edit third-party materials, including marketing surveys.
• Field media inquiries and route them accordingly for responses
• Coordinate media visits to the Memorial and Museum as appropriate.
• Assist in all facets of the film and television application and on-site filming process, including gathering information, vetting requests, as well as scheduling and staffing productions as appropriate.
• Proactively research, recommend and pursue opportunities for involvement in film projects that are consistent with the mission of the 9/11 Memorial.
• Work with the Team Coordinator to assist in media coordination for events and VIP visits.
• Track news about the Memorial and Museum, including the collection of print and online news items and distribute coverage reports for relevant events and stories.
• Generate ideas, write, and edit blog items for The MEMO blog.
• Assist with coverage for evening programs at the Museum.
• Perform administrative tasks associated with communications.

QUALIFICATIONS/SKILL REQUIREMENTS

• 1-2 years of experience.
• Ability to work a flexible full-time schedule including some evenings and weekends.
• Exceptional judgment and ability to manage logistics.
• Excellent written and oral communication skills.
• Demonstrated research skills.
• Interest in and understanding of news that is directly and tangentially related to the institution.
• Familiarity with relevant computer programs, including Microsoft Office suite – including PowerPoint and Excel.
• As appropriate, ability to deal with difficult and sensitive materials related to events of September 11, 2001.
• High level of discretion and judgment.

REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS

• Participates in the annual 5K fundraiser and September 11th commemoration, as assigned.
• Assists with other special projects and events in support of all 9/11 Memorial and Museum, as assigned.

HOW TO APPLY

• Include job title in the email subject field.
• Please indicate the location where job posting was seen.
• Please submit a resume and cover letter to 911mmcommjobs@911memorial.org.

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The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an equal opportunity employer. Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The National September 11 Memorial & Museum (9/11 Memorial & Museum) is committed to an organizational culture that supports and reinforces our values regarding diversity, equity, inclusion, and accessibility (DEIA). We seek to build a collaborative, open, and equitable space where staff want to be, knowing that their contributions, professional expertise, and distinct voices are valued and respected. We encourage and celebrate an inclusive environment where candor and participation, when it comes to sharing ideas and collaborative problem-solving, are welcomed regardless of one’s role at the Museum or background.

Reasonable accommodations may be made to qualified candidates, during the interview process, to enable individuals with disabilities an opportunity to interview.

Job Types: Full-time, Contract

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

• Health insurance