Communications Admin Assistant

Green & Gold - Communications Admin Assistant

Legislative Branch

House of Representatives

Summary

This position is limited to Veterans, Gold Star family members and Active-duty spouses desiring to serve a two-year paid Congressional Fellowship as part of the House of Representatives. Selected Fellows will work directly for a Member of Congress or other House officer as part of an office team.

Duties

The Green & Gold Congressional Aide Program (G&G CAP) was established to create employment opportunities for Veterans, Gold Star families, and Active-Duty spouses within the U.S. House of Representatives. These positions provide Aides with the experience and exposure necessary to broaden their career opportunities. This position is assigned within a House Officer and will serve in Washington, DC. These are two-year, paid, full-time employment opportunities.

This position is in the Communications and Marketing department of the Customer Experience Center (CEC), Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House).

The team writes, brands, and creates marketing campaigns and materials on behalf of the CAO. This position serves as the Administrative Assistant.

The position does not have day-to-day supervisory/managerial responsibilities.

Major Duties:

Maintains the weekly and monthly calendar for House intranet sliders, campus-wide digital monitor advertisements, and other campus materials.

Develops and maintains a tracking system for email marketing analytics with the aim of improving staff engagement and identifying opportunities to reevaluate marketing strategies.

Provide customer service to CAO departments and staff reaching out through the general CAO communications email inbox.

Analyzes incoming requests to either satisfy the request within the CAO Communications and Marketing team or determine the proper routing for the request with the aim of providing a resolution at the first point of contact.

Maintains emergency materials and constantly updates contact information for all CAO Communications staff.

Organizes and maintains office supplies, equipment inventory, and equipment maintenance request within the Communications office.

Maintains general working knowledge and understanding of CAO Communications services, practices, and procedures.

Provides general support with/on a wide variety of administrative and customer focus tasks, as well as other miscellaneous assignments and planning initiatives.

Performs other duties and special projects, as assigned.