Senior Field Representative & Caseworker

Organization

​U.S. House of Representatives, District Office (Democrat)

Position Title

Senior Field Representative & Caseworker

​Position Type

Full-time

Position Location

Oakland, California

​Must already be within a commutable distance OR open to relocating without assistance.

Position Description

Senior Field Representative & Caseworker

Congresswoman Lateefah Simon (CA-12) - District Office

The Senior Field Representative and Caseworker serves as a key liaison between the Congresswoman and her constituents, managing casework and ensuring effective communication within the district. This position involves handling constituent inquiries, collaborating with local, state, and federal agencies, and assisting in the identification of legislative needs based on constituent concerns. The Senior Field Representative and Caseworker will also participate in district/stakeholder meetings, provide regular updates to the Congresswoman and District Director on casework trends, and work to build and maintain strong relationships with community stakeholders and government officials.

Key Responsibilities:

• Act as one of the Congresswoman’s primary representatives in the district, managing casework and responding to constituent inquiries.
• Serve as a liaison between constituents and federal, state, and local agencies, ensuring timely resolutions to casework issues.
• Provide regular updates to the Congresswoman, Chief of Staff, and District Director on local developments, media trends, and constituent concerns.
• Organize, attend and monitor district/stakeholder meetings, ensuring efficient coordination and communication between the Congresswoman and constituents.
• Identify legislative issues arising from casework, and collaborate with the District Director to assess and recommend potential actions.
• Foster strong relationships with local, state, and federal officials, community leaders, and organizations to enhance the Congresswoman’s outreach efforts.
• Work effectively under pressure, managing competing priorities and maintaining professionalism in a fast-paced environment.
• Maintain a flexible work schedule, including availability for long hours, evening, and weekend events.
• Perform additional duties as assigned by the Congresswoman, Chief of Staff, or District Director.

Skills and Qualifications:

• Strong oral and written communication skills, with the ability to effectively communicate with diverse stakeholders.
• At least 3+ years of experience handling Federal casework; Extensive knowledge of local, state, and federal agencies and their processes.
• Understanding of the issues and events affecting the district, particularly those within the Congresswoman’s focus areas.
• Ability to manage multiple priorities, demonstrate attention to detail, and maintain confidentiality.
• Strong interpersonal skills and a professional demeanor when engaging with constituents, colleagues, and public officials.
• Ability to work independently and exercise discretion in casework management.
• Proficiency with office practices, procedures, and computer applications.
• Bilingual proficiency (Spanish, Mandarin, or Cantonese) is a plus.

Working Conditions and Other Job Requirements:

• Reports directly to District Director.
• Works during business hours (9-5 p.m.), with the ability to work a flexible schedule that may include long hours, nights and weekends as assigned.
• Primary duty station is in the office, with travel throughout the District to perform driving duties and attend events as assigned.
• Due to the nature of constituent services work, telework is limited and provided on a case-by-case basis.

Notice:

All applicants will be considered without regard to race, color, religion, sex (including marital or parental status), sexual orientation, gender identity, disability, age, or national origin.

Application Instructions:

The referral portal will close at either on June 30, 2025 or upon receipt of 100 applications, whichever comes first.

Employment Eligibility

The U.S. House of Representatives is an equal opportunity employer. All qualified applicants are encouraged to apply. All travel-related expenses associated with the interview and hiring process must be paid by the applicant, to include any relocation expenses. Employment may be contingent upon the satisfactory completion of a criminal history records check. Employment with the U.S. House of Representatives is at-will. A qualified applicant must meet one of the following residency requirements within the continental United States for eligibility for a paid position with the U.S. House of Representatives:Be

• a U.S. citizenBe lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. § 1324b(a)(3)(B)Be (i) admitted as a refugee under 8 U.S.C. § 1157 or granted asylum under 8 U.S.C. § 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligibleOwe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law)