Coordinator, Campaign and Donor Engagement

The National Park Foundation
1500 K Street NW, Washington, DC 20005
Posted 

Job Description

Position Overview:

Reporting to the Campaign and Donor Engagement Director, the Coordinator is essential to a broader donor engagement team working to create an outstanding experience for donors to the National Park Foundation. The Coordinator is responsible for producing timely, accurate, and thoughtful acknowledgments and receipts and assisting in developing and delivering donor cultivation and stewardship communications and activities. This position is located in the Washington, DC, offices of the National Park Foundation.

Essential Functions/Duties/Tasks:

Donor Stewardship (80%)
  • Produce and ensure timely mailing and accurate tracking of acknowledgment letters, welcome packets, and receipts for midlevel, major, and principal gift donors and other special audiences
  • Review, clean up, and submit data upload files for receipts and acknowledgments every week
  • Using templates as a guide, prepare donor correspondence and write thoughtful, personalized acknowledgments for major and principal gift donors and other special audiences
  • Coordinate and support the creation and distribution of donor communications, including specialized stewardship touches for principal and major gift donors and other special audiences
  • Track and prepare major gift pledge reminders; coordinate with relationship managers to ensure delivery as appropriate
  • Manage, purchase, and oversee fulfillment and distribution of America The Beautiful Federal Land Passes to qualified donors

Event Support (10%)
  • Act as secondary/backup contact for event registrations/RSVPs
  • Print nametags, place cards, escort cards, and other materials for events
  • Assist in preparing and mailing formal invitations for engagement events

Administrative Support (10%)
  • Monitor and manage incoming email to general department inboxes
  • Serve as primary database coordinator for Donor Relations and Stewardship, updating records, compiling biographical information, data entry, and generating reports and queries
  • Identify ways to strengthen our processes to increase the efficiency, efficacy, and donor-centricity of our work
  • Coordinate and support the distribution of donor appreciation and thank you gifts
  • Work collaboratively within the department and with all National Park Foundation staff members
  • Perform other duties as assigned

Required knowledge, skills, and abilities:

  • Experience working with data in relational databases, preferably Raiser’s Edge or Raiser’s Edge NXT. Ability to understand data structure. Manipulate extracted data in Excel and utilize mail-merge functions in Word.
  • Strong communication, writing, and editing skills with attention to detail; proven capabilities to draft correspondence and other written communications.
  • Experience working successfully within a large-scale national fundraising program
  • Self-motivated and proactive/inquisitive, with demonstrated ability to be flexible, work independently, collaborate with others as needed, make sound decisions, and always exercise good judgment and professionalism. Shows a team attitude.
  • Self-starter with the ability to work independently, within a team environment, and with diverse internal and donor constituencies in a fast-paced environment
  • Highly organized with exceptional attention to detail
  • Demonstrated high proficiency using Microsoft Word, Excel, PowerPoint, and SharePoint
  • Customer service mindset; commitment to continual improvement
  • Demonstrate an affinity for the mission of the National Park Foundation
  • Ability to work with diverse and multi-disciplinary teams

Preferred education and experience:

  • Bachelor’s Degree required
  • A minimum of two years of experience in philanthropy or donor relations and stewardship

To Apply:

For consideration, please include a resume, cover letter, plus 1-2 writing samples. (Samples related to donor-facing communications preferred.)

Salary Range: $60,000 - $65,000, commensurate with experience.