Job Description
About Healing Waters International
Healing Waters International (HWI) is on a mission to end the global water crisis through sustainable, locally-led safe water solutions and holistic community transformation. We work with communities in Latin America and Haiti to build water projects that restore health, dignity, and hope—motivated by the love of Christ and a commitment to justice.
Position Summary
We are seeking a detail-oriented and creative Development & Communications Associate to support our fundraising and engagement efforts. This role will work at the intersection of data, design, and donor care—ensuring every gift is recorded with excellence, and every supporter feels seen and inspired. The ideal candidate is a strong communicator with a passion for storytelling, a knack for design, and a heart for global service.
Key Responsibilities
Donor Database Management (Salesforce)
- Accurately enter and acknowledge all incoming donations in Salesforce
- Input new donor prospects into Salesforce
- Maintain donor records and generate reports as needed
- Support the Development Team with list segmentation and mail/email campaigns
- Ensure data integrity and support reconciliation with accounting
Design & Communications
- Create digital and print materials including donor reports, social media graphics, presentations, and event collateral
- Design and distribute email campaigns via Zoho Campaigns
- Collaborate with the team to plan and execute social media campaigns that tell powerful stories and increase engagement
- Help maintain consistent visual branding across all channels
- Organize and curate all program content in SharePoint
Donor Engagement & Support
- Support the cultivation and stewardship of small to mid-level donors with personalized outreach and appreciation efforts
- Respond to donor inquiries and coordinate follow-up communications
- Assist with donor events, mailings, and campaign planning
Qualifications
- Bachelor's degree or equivalent experience in communications, marketing, nonprofit management, or a related field
- Strong writing and editing skills with attention to detail
- Experience creating and managing content for email and social media
- Passion for the mission of HWI and a heart for service
- Willingness to engage and create from a Christian perspective
- Proficiency in Adobe Creative Suite (especially InDesign, Illustrator, Photoshop) or Canva
Desired Traits
- Organized and process-oriented with a high level of accuracy
- Comfortable working both independently and as part of a small, mission-driven team
- Experience with Salesforce (Nonprofit Success Pack preferred) or other CRM platforms
- Flexibility and creativity in a fast-paced environment
Compensation & Benefits
- Competitive salary commensurate with experience $20-$25
- Flexible work schedule
- Health, dental, and vision insurance
- Generous vacation and sick time
- Retirement plan with employer match
- Meaningful work that impacts lives across the world