Director, Individual Giving

Who We Are: 

PFLAG ​is the nation's largest organization dedicated to supporting, educating, and advocating for LGBTQ+ people and those who love them. With a 50-plus year history of advocacy and service, this position is essential to the ongoing success of the organization and the movement. In these challenging times politically and culturally, PFLAG remains at the forefront of crucial and consequential impact for LGBTQ+ people and those who love them.

Since its founding in 1973, PFLAG has worked every day to fight for an equitable, inclusive world where every LGBTQ+ person is safe, celebrated, empowered and loved. PFLAG National has over 550,000 members and supporters and over 350 chapters in the United States. This vast grassroots network is led by the Chief Executive Officer, and cultivated, resourced, and serviced by the PFLAG National staff, Board of Directors, and Regional Directors Council. Currently, PFLAG National has a staff capacity of 32 FTEs who reside in Washington DC and eleven states; over half of these work fully remote from its headquarters. PFLAG National has a labor agreement with the OPEIU Local 2, AFL-CIO and has a favorable relationship with its employees. 

Position: 

PFLAG National is seeking an experienced, dynamic, and committed Director of Individual Giving fundraising professional to lead their Individual Giving Program. The position is responsible for identifying, cultivating, and soliciting new donors for PFLAG National, as well as stewarding existing donors. This position will oversee all giving levels including the major giving program ($1,000+), the pipeline of mid-level donors ($250 - $999), as well as small dollar donations. The individual will manage the structure of maintaining and expanding the individual giving pipeline. This position also engages in managing the planned giving program. 

This is a perfect position for someone who is a “go-getter” and loves building relationships and thinking creatively on new ways to engage and solicit potential supporters. They should be able to demonstrate a history of frontline nonprofit fundraising, and have extended experience in cultivating long-term relationships with donors. This is an ideal opportunity for someone who is innovative, organized, and is passionate about advancing equality for LGBTQ+ people. The Director, Individual Giving will report to the Vice President, Development & Philanthropic Partnerships, and may supervise members of the Development staff. 

Key Responsibilities:  

The Director, Individual Giving will oversee a multitude of responsibilities including:

Individual Donor Strategy and Cultivation:  

• Support the CEO and the Vice President, Development & Philanthropic Partnerships in cultivating the organization’s most significant individual donors and prospects; 
• Collaborate with the Vice President, Development & Philanthropic Partnerships to implement a comprehensive fundraising strategy for major donors ($1,000+); 
• Solicit prospective donors with the intent to increase annual Major Donor supporters to the organization;
• Strengthen the pipeline amongst mid tier donors ($250-$999) and low dollar donors, including outlining a plan to cultivate higher organizational support; 
• Monitor fundraising revenue and implement strategies to achieve revenue;
• Identify opportunities for potential and prospective donors, and outline plans to turn them into organizational supporters;
• Create a high-level donor experience commensurate with dynamic engagement opportunities, individualized touchpoints, and strong relationship building;
• Ability to meet monthly and annual fundraising goals, multitask across multiple priorities, and collaborate with other teams to advance fundraising goals;
• Collaborate with the Vice President, Development & Philanthropic Partnerships on strengthening the organization’s Planned Giving Program, and assist in Direct Mail strategy.

Executive and Board Management: 

• Work with the CEO and the Vice President, Development & Philanthropic Partnerships on supporting the organizational Board through varying projects;
• Collaborate with the Vice President, Development & Philanthropic Partnerships on incorporating Board Members into fundraising efforts, including soliciting new donors through their relationships; 
• Maintain and drive travel schedule for donor solicitation for the CEO, Vice President, Development & Philanthropic Partnerships and other Leadership members as necessary;
• Prepare CEO and Leadership Members for solicitation, including donor profiles, memo review, meeting preparation and appropriate follow up. 

Donor Management: 

• Assist in preparing donor presentations and materials for donors; 
• Develop strategy for long-term revenue growth for the entire individual giving program;
• Provide feedback, direction, and follow-through on individual donor strategy;
• Maintain up to date listings of donor records; 
• Develop and manage systems on revenue growth and realistic assessment on goal achievement and be able to provide regular fundraising progress reports; 
• Plan and outline national donor programming, including events, roundtables, and other engagement opportunities; 
• Use organizational relationships to identify external surrogates to support the Development program. 

Additional Duties: 

• Assist in creating a revenue-forward culture in the department;
• Participate in Leadership Team meetings, staff meetings, and staff committees as assigned;
• May supervise members of the Development staff providing day-to-day management and assisting with the annual work plan, and other supervisory duties;
• Identify and qualify new individual prospects through collaboration with the CEO and Board of Directors; 
• Other tasks as assigned to support the department and grow revenue.

Key Skills and Qualifications: 

Required: 

• Bachelor’s degree in a related field or equivalent experience or both;
• 6+ years of professional history as a frontline fundraiser with a focus on individual donor development; 
• 3+ years experience managing staff; 
• Thorough understanding of frontline fundraising and experience as a member or leader of a nonprofit development team;
• Proven track record of stewarding and closing five-figure and up gifts and history of donor solicitation; 
• Knowledge of donor/CRM databases; Salesforce highly preferred;
• Knowledge of LGBTQ+ issues, DEI (Diversity, Equity, Inclusion) practices, and civil rights as a whole;
• Proven track record in managing revenue goals 

Preferred: 

• Enthusiastic support of PFLAG’s strategic vision, mission, and goals; 
• Excellent interpersonal, analytical, organizational, and management skills;
• Excellent oral and written communication skills;
• Demonstrated success in team leadership and management;
• Ability to effectively interact with all levels of personnel both internally and externally to the organization;
• Ability to work in a fast-paced environment and work independently on a variety of tasks simultaneously; 
• Successful experience managing budgets; 
• Creative and dynamic thinker with a national view on donor growth. 

This position is not part of a bargaining unit. 

Salary: The base salary is $101,500 but is commensurate with experience, expertise, and other qualifying factors. 

Position Type and Work Hours: This is a full-time role, 8 hours per day and candidates must be located in the states/district PFLAG National operates: Washington, D.C., VA, MD, NY, CA, CO, IN, OR, AL, AZ, and FL. The candidate must be able to work longer hours and on weekends as necessary. Occasional local and/or domestic travel. 

PFLAG National offers a comprehensive benefits package that includes paid medical, dental, vision, life, short- and long-term disability, 403(b) with employer match and generous vacation.

To Apply: Please send a cover letter and resume to jobs@pflag.org. Applications without a cover letter and resume will not be considered. Applications will be reviewed on a rolling basis. 

PFLAG is committed to fair employment practices and equal employment opportunity regardless of age, ancestry, citizenship, color, creed, ethnicity, family-care status, gender identity (including characteristics and/or expression), marital status, matriculation at a college, medical condition (including HIV/AIDS), chronic illness, pregnancy, childbirth (or other related medical conditions), membership in a labor union or union activities covered by the Act, mental disability, national origin, personal appearance, height and weight, physical disability, political affiliation, race, religion, sex, sexual orientation and veteran status. 

PFLAG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources.