Donor Relations Manager - Major Gifts

Description:

At Greater Pittsburgh Community Food Bank, we're committed to diversity, equity, and inclusion. Our organization grows and succeeds when all members of the community, where we live and serve, have a seat at the table to help us ensure all of our neighbors have enough to eat. We invite candidates from all diverse backgrounds, including but not limited to race, gender, sexual orientation, abilities, etc., to join our team.

Job Summary:

Strategic and intellectually curious professional who builds authentic relationships between donors and the Food Bank and closes outright and deferred gifts in the five-figure+ range. Operates in a team environment with fellow Donor Relations Managers under the Director of Major and Planned Giving. Adheres to the highest ethical standards, espouses an empathetic disposition, perseverance, and respect for neighbors in need whom we serve.

The incumbent should demonstrate a passion for social good and philanthropic engagement, have a proven record of soliciting and securing major and planned gifts, provide outstanding customer service, see fundraising as a collaborative effort, and be able to build positive relationships with internal and external customers.

Requirements:

Key Responsibilities:

• Personally solicit meaningful outright and deferred gifts from individual and family foundation donors and prospects.
• Manage a portfolio of qualified and prospective donors.
• Achieve annual fundraising and activity goals that result in long-term fundraising growth over time.
• Participate in all aspects of the gift cycle:
• Gather data, research, and qualify prospects
• Initiate contacts with potential major and planned giving prospects
• Develop appropriate cultivation strategies involving programmatic staff, executive team, and board members that move potential donors in an appropriate and timely fashion toward solicitation
• Plan and make compelling personal solicitations
• Create and execute stewardship contacts with donors
• Offer prospect strategy counsel to the executive team, development staff and others who are managing portfolios.
• Monitor all prospect contacts to ensure positive and purposeful donor relations.
• Utilize the Donor Perfect database to track donor interactions, cultivation plans and proposals, and keep records up to date.
• Attend professional development activities that broaden knowledge and perspective of major and planned giving techniques.

Qualifications:

• Persistent and thoughtful
• Experience in a major/planned gift environment, evidence of successfully building relationships that have led to increased philanthropic support over time.
• Track record of successfully closing major ($5K or above) or planned gifts using strategic cultivation activities.
• Excellent interpersonal skills both in person, virtually and by phone, with high professionalism.
• Familiarity with and interest in staying up to date on advanced philanthropic vehicles such as gifts of non-cash assets and estate planning.
• Ability to complete assignments and achieve goals with little supervision. Fantastic customer service ethic and high expectations for quality.
• Excellent communication skills, including writing, proof reading skills, and speaking.
• Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Outlook, Teams, Zoom, and mail merges, donor database systems, email and web searches.
• Bachelor’s degree, masters preferred; significant work experience can substitute for the degree.
• Valid driver’s license.
• Act 33 & 34 Clearances.

Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.