Individual Giving and Memberships Manager

Salary: $54,000 annually, full-time with benefits

Location: Baltimore, MD

Creative Alliance seeks a dynamic, relationship-driven Individual Giving & Membership Manager to strengthen and grow support from members and individual donors. Reporting to the Director of Development, this position plays a key role in sustaining and expanding Creative Alliance’s vibrant community of supporters through engaging stewardship, creative campaigns, and personalized donor experiences. Some evening and weekends will be required.

• Develop and implement strategies to grow membership and annual giving at all levels
• Manage renewal, acquisition, and upgrade campaigns for members and small donors.
• Maintain consistent and meaningful communication with donors through newsletters, impact updates, and exclusive member experiences.
• Partner with the marketing team to ensure cohesive messaging and visibility of membership benefits across digital, print, and event platforms.
• Analyze giving trends and membership data to identify opportunities for growth and improved retention.
• Oversee the acknowledgment process for all individual gifts, ensuring timely, accurate, and personalized communication.
• Coordinate member and donor recognition at events and in publications.
• Plan and execute member-focused engagement opportunities, such as behind-the-scenes tours, receptions, and preview nights.
• Work closely with the box office and Patron Manager system to ensure accurate tracking of giving and membership activity.
• Support the Director of Development with annual appeals, targeted mini-campaigns, and the Marquee Ball’s giving drive.
• Collaborate with staff across departments to align fundraising efforts with programming and community engagement initiatives.
• Maintain and execute the process of CITC tax credits applications and approvals with the donors and reporting to the state.
• Assist in identifying and cultivating potential mid-level donors for future major giving opportunities.
• Maintain accurate donor and member records in Patron Manager, ensuring data integrity and consistent reporting.
• Track membership renewals, lapses, and upgrades; produce regular progress reports and donor segmentation lists.
• Contribute to the preparation of development reports and dashboards for internal use.

• Bachelor’s degree or equivalent professional experience in nonprofit development, fundraising, or membership management.
• Minimum 2–3 years of experience in fundraising, membership, or customer relationship management.
• Excellent written and verbal communication skills, with a strong attention to detail.
• Comfort with donor databases (Patron Manager or Salesforce experience preferred).
• Ability to work collaboratively across teams and manage multiple projects simultaneously.
• Enthusiasm for the arts, community engagement, and Creative Alliance’s mission.

This is a full-time position with a salary of $54,000 and a comprehensive benefits package, including health insurance, paid vacation and holidays, and access to all Creative Alliance events and programs.

To Apply: Please email resume and letter of interest to jobs@creativealliance.org