Operations Director

Help Us Strengthen Healthcare Access in Southwest Washington!

Are you an organized, collaborative leader who enjoys building systems, improving processes, and helping teams thrive? Do you want your work to make a meaningful difference in your community?

Battle Ground HealthCare (BGHC) is seeking an experienced and motivated Operations Director to join our leadership team!

At BGHC, we believe everyone deserves access to compassionate, quality healthcare, regardless of their financial circumstances. Through the dedication of our staff, volunteers, and community partners, we provide essential healthcare services to uninsured and underinsured individuals throughout Southwest Washington.

As our organization continues to grow and evolve, we're looking for someone who can strengthen our internal operations, support our incredible team, and help build the infrastructure necessary for long-term sustainability.

About the Role

The Operations Director will work closely with the Executive Director and organizational leadership to oversee and strengthen the administrative and operational systems that support our mission.

This position offers an exciting opportunity to help shape the future of a growing nonprofit healthcare organization by improving organizational efficiency, strengthening internal processes, and ensuring our staff and programs have the resources and support needed to succeed.

What You'll Do

Organizational Operations & Administration

• Oversee day-to-day administrative operations and organizational systems.
• Develop and improve internal processes, policies, and procedures.
• Coordinate facilities, technology, vendors, contracts, and operational resources.
• Identify opportunities to improve efficiency and organizational effectiveness.

Financial Operations & Accountability

• Support budgeting, financial reporting, and expense monitoring.
• Coordinate with bookkeeping and accounting professionals to maintain sound financial practices.
• Assist with grant-related financial tracking, documentation, and reporting.
• Strengthen internal controls and financial processes.

Human Resources & Staff Support

• Coordinate employee onboarding, benefits administration, and personnel documentation.
• Support implementation of organizational policies and HR processes.
• Help maintain a positive, organized, and supportive workplace.
• Coordinate staff training, compliance requirements, and administrative HR functions.

Compliance & Risk Management

• Support organizational compliance with applicable regulations and reporting requirements.
• Maintain systems for tracking required documentation, contracts, and organizational obligations.
• Coordinate operational risk management and administrative compliance activities.

Leadership & Organizational Improvement

• Collaborate with the Executive Director and program leadership to strengthen organizational systems.
• Support implementation of strategic initiatives and operational priorities.
• Identify opportunities to streamline workflows and improve service delivery.
• Foster a culture of accountability, collaboration, continuous improvement, and mission-centered service.

What We're Looking For

We're seeking a thoughtful, proactive leader who brings strong organizational skills, sound judgment, and a genuine commitment to supporting people and improving systems.

Required Qualifications

• Bachelor's degree in business administration, nonprofit management, healthcare administration, or a related field.
• Demonstrated experience in organizational operations, administration, or management.
• Strong organizational, problem-solving, and project management skills.
• Experience supporting budgets, financial processes, and administrative systems.
• Excellent interpersonal and communication skills.
• Ability to manage competing priorities and work collaboratively across teams.
• Proficiency with common office technology and administrative software.
• Bilingual proficiency in English and Spanish is a plus, but not required.

Preferred Qualifications

• Experience in nonprofit organizations, healthcare administration, or community-based services.
• Familiarity with human resources administration and organizational compliance.
• Experience developing operational policies, procedures, and systems.
• Experience supporting organizational growth, change management, or process improvement.

Why Join Battle Ground HealthCare?

At BGHC, you'll be part of a compassionate, mission-driven organization making a tangible difference in the lives of individuals and families throughout our community.

You'll have the opportunity to:

• Help shape and strengthen the operations of a growing nonprofit healthcare organization.
• Work alongside dedicated professionals and volunteers who are passionate about serving others.
• Contribute to innovative approaches that expand access to essential healthcare.
• Build meaningful systems and processes that support our organization's long-term success.
• Be part of a collaborative leadership team committed to health, hope, and healing.

Compensation & Benefits

Salary: 75,000 annually, depending on qualifications and experience. 55,000–

Benefits include:

• Paid time off
• Paid holidays
• Retirement plan (403(b))
• Professional development opportunities
• Supportive, collaborative workplace culture
• Meaningful work that directly impacts our community

Ready to Make a Difference?

If you're a collaborative leader who enjoys creating structure, solving problems, and helping organizations succeed, we'd love to hear from you!

Join Battle Ground HealthCare and help us continue expanding access to compassionate, essential healthcare throughout Southwest Washington.

To Apply: Please submit your resume and cover letter to nstrebe@bghealthcare.org

Battle Ground HealthCare is an equal opportunity employer. We value diversity and are committed to creating an inclusive and welcoming workplace.