Are you interested in using your vast administrative experience and customer service skills to serve a diverse community of ceramic artists? Do you thrive working in an environment that is welcoming and inclusive? Do you want to join our 50 year-young Berkeley institution that provides a home for our members and students to express their creativity? If you said yes to any of these questions, consider joining The Potters’ Studio as our next Studio Coordinator!

What You’ll Do

The Studio Coordinator is responsible for supporting the Program and Operations Team in the administration and logistics of Membership and Classes to ensure efficient operation of the studio. Reporting to the Executive Director, this role is responsible for coordinating all aspects of our 8-week cycle classes including creating and modifying schedules, student registration, addressing instructor needs, reviewing scholarship applications and onboarding recipients.

The Studio Coordinator oversees all the administrative aspects of our membership program which include inviting and onboarding members, working with the finance team on invoicing, and sending membership satisfaction surveys. The Studio Coordinator is the subject matter expert on all administrative duties (e.g., scheduling, electronic file maintenance, scanning, typing, copying) and whose work includes coordinating events and workshops with our Program Director, supporting our Executive Director and our Board, maintaining all forms of communications with our staff, members, and instructors, and handling sensitive data with confidentiality. This position requires punctuality, reliability, adaptability, and the ability to always maintain a professional demeanor, regardless of circumstances.

Who You Are

We are seeking a friendly, energetic candidate that has the following knowledge, skills, and abilities in their toolkit:

High school diploma or GED issued by an accredited institution.
At least two (2) years of relevant experience in an administrative support role, preferably in a nonprofit, arts, or educational environment.
Willingness and ability to learn and master new technologies and software, as needed.
Intermediate to advanced proficiency in iOS.
Intermediate to advanced level proficiency in Microsoft 365, POS systems, Mailchimp, Survey Monkey, Squarespace, MS Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets).
Excellent people skills; relates well on the phone and in person; demonstrates patience, kindness, and tact in all interactions with Members, Students, and Staff.
Excellent time management skills and ability to multi-task; strong organizational skills.
Excellent written and verbal communication skills.
Attention to detail and creative problem-solving skills.
Be comfortable as a multi-tasker and can work in a fast-paced environment.
Show initiative and have a positive attitude to doing assigned tasks.
Ability to work autonomously as well as part of a team, and to stay focused under pressure.
Ability to work outside typical hours on occasion.
Commitment to creating a community that fosters equity of experience and opportunity, and ensures that members, students, and staff of all backgrounds feel safe, welcome, and included.
Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community.
Friendly, reliable, and flexible.

Preferred Qualifications

We will be so excited if you also had some of these bonus skills:

Experience with ceramics and clay.
Proficiency with Adobe Creative Suite.
Experience working for a nonprofit organization.

Physical Requirements

This position performs its duties in an open office environment with no climate control settings.

You must be able to perform the following duties with or without accommodation:

Stand, sit, kneel, walk, bend, and perform repetitive motions for the duration of an eight (8) hour shift.
Able to operate standard office equipment including computers, keyboard, phones, POS machines, fax machines, copy machines and printers.
Traverse safely throughout the entirety of the facility including climbing stairs.
Safely lift, move, and transport items weighing up to 25 lbs in and out of vehicles.
Communicate in a clear speaking voice in person, over the phone and during video conferences.
Complete COVID-19 primary vaccination series and most recent vaccination booster available.

About The Potters’ Studio

The Potters' Studio is a nonprofit 501 (c)(3) organization located in Berkeley, CA and has been in operation for over 50 years. We are a ceramics studio that has 24/7 access for members. We hold classes and workshops in-person and have firing services for members and non-members.

Our mission is to educate, nurture and inspire a diverse community of ceramic artists. We provide the space, support and tools for creativity, growth, community, connection, and joy for those who make and appreciate ceramics. We believe that diversity and inclusiveness make for a better experience for everyone.

We are a community-based organization and welcome and care about everyone who interacts with the studio. We foster connections and sharing experiences in our community. Our goal is to make ceramics available to all, regardless of race, gender, sexual orientation, or ability.