Santa Clara County Law & STAY FLY Programs Coordinator

Position Title: Santa Clara County Law & STAY FLY Programs Coordinator 

Reports To: Santa Clara County Law Program Site Manager                      

Status: Non-Exempt, Full Time

About Fresh Lifelines for Youth  

Founded in 2000, Fresh Lifelines for Youth (FLY) is an award-winning nonprofit working to break the cycle of juvenile violence, crime, and incarceration. FLY believes that all our children deserve a chance to become more than their past mistakes. FLY’s legal education, leadership training, and mentoring programs motivate and equip youth to change the course of their lives. We are also committed to helping our juvenile justice systems become more just, humane, and equitable. As a result, FLY increases safety in our communities and decreases the costs and consequences of crime. 

For more information about Fresh Lifelines for Youth please go to: www.flyprogram.org.

Law Program Coordinator - Position Summary 

The Law Program Coordinator supports all functions of running an effective and efficient Law Program in Santa Clara County. Twenty-five percent of this role is allocated to provide administrative and programmatic support to the STAY FLY program. 

Brief Description of the STAY FLY Program: The STAY FLY Program builds agency and self-advocacy in young adults to decrease justice system involvement and successfully transition back into their communities.

Primary Responsibilities

·        Manage the Intake of Youth Referrals into the LRE Program 

·        Process new youth referrals into the LRE program throughout the program year

·        Ensure that 90% of youth referred to LRE program are contacted within 72 hours

·        Create clear communication lines with Juvenile Probation to expedite referral process

·        Exercise independent judgment and discretion to accept the appropriate youth into the LRE program each semester

·        Responsible for organization and data entry of all referrals into database

·        Build and Maintain Positive Stakeholder Relationships

·        Communicate effectively and professionally with stakeholders through email, phone, and in person

·        Generate and maintain positive and strategic relationships with probation officers and outside stakeholders

·        Aid in the efforts of increasing volume of youth referrals from probation and other sources

·        Generate attendance reports and youth history at FLY for probation officers and other stakeholders

·        Help schedule and attend youth recruitment pitches.  

·        As needed to attend external meetings.

·        Coordinate the Preparation of Supplies for Law Sites, Training Events, Field Trips, and Graduation

·        Coordinate with Second Harvest Food Bank for pick-ups and weekly snacks for all law program sites

·        Provide ongoing support for volunteer facilitators in terms of supplies 

·        Prepare and transport all supplies need for facilitator training events

·        Order meals and prepare snacks for all training events 

·        Prepare and transport all supplies needed for field trips and graduation

·        Order meals and prepare snacks for all field trips and graduation

·        Assist with coordination in the STAY FLY program such as; ordering food, booking rooms, and preparing supplies for pro-social events, workshops, etc. 

·        Coordinate Volunteer Recruitment in conjunction with the Law Program Site Manager

·        Provide assistance to the Law Program Site Manager for the preparation of all presentations and general volunteer recruitment, including attending presentations, providing general information to potential volunteers regarding the Law Program, and networking to increase volunteer recruitment as needed for additional sites

·        Organize volunteer facilitator interviews including providing packets/paperwork to Law Program Site Manager and Law Program Manager prior to interview

·        Process all volunteer clearances within 48 hours of volunteer interviews, which include updating Site Manager and Program Manager on clearances statuses.

·        Plan, organize and coordinate logistics for volunteer training including: buying supplies, booking rooms, ordering food, etc.  

·        Attend and provide logistical support for all meetings and trainings that pertain to the Law Program including volunteer training, field trips and recognition ceremony 

·        Provide Administrative & Programmatic Support to STAY FLY

·        Enter all STAY FLY team reimbursements into the budget tracking system and turn-in to accounting

·        Process STAY FLY’s attendance In-Custody and Out-Custody workshops in ETO database.

·        As needed, coordinate Pro-Social Events monthly for STAY FLY program

·        As needed, facilitate In-Custody & Out-of-Custody workshops 

·        As needed, attend STAY FLY meetings with internal staff or external stakeholders.

·        Provide on-going support to the STAY FLY program 

·        Provide General Programmatic and Administrative Support

·        Enter all Law Program team reimbursements into the budget tracking system and turn-in to accounting

·        Provide rides to youth for field trips, activities, and events as needed

·        Participate in involvement of Leadership Recruitment

·        ETO Database

·        Generate attendance reports for Law Program Site Manager and Manager on a monthly basis.

·        Process new youth referrals into the database within 72 hours of receiving the referral.

·        Process LRE volunteers paperwork and documents into database

·        Process youth attendance, demographics, and assessments into database for the law program, and juvenile hall.

·        Process volunteer efforts into database on a monthly basis

·        Teach

·        Facilitate at two law sites per semester. 

·        Facilitate at Juvenile Hall as needed

·        Provide support at various sites with facilitation as needed

Other duties as needed and assigned.

Qualification and Competency Requirements

Positional Competencies – required for Coordinators

·        Computer Skills: Proficiency with applications including Microsoft Word, Excel, PowerPoint and Outlook. Experienced with data-base systems. Experience with Efforts to Outcomes (ETO) database is a plus.

·        Strong Organizational Skills: Ability to juggle many projects and tasks with autonomy. Proven administrative skills and ability to manage programmatic organization, forecasting and implementation at a high level of professionalism.

·        Strategic Thinking: Experience and proven ability to exercise independent judgment and discernment regarding important decisions that directly impact the success of the LRE program and FLY organization.  

·        Relationship Building: Ability to initiate, develop and maintain trusting relationships in a short period of time with youth, parents, those representing the juvenile justice system, other key external stakeholders, and FLY volunteers and staff. Possess the passion to energetically promote FLY’s mission/vision and Law Program components to attract, develop and retain youth and volunteer participation with FLY.   

·        Strong Communication Skills: Exceptional verbal and written communication skills with all youth and internal/external stakeholders, including timely and professional follow-through with phone calls and email correspondence; and the ability to effectively present information in a clear and concise manner to program staff and community partners.

·        Time Management: Utilizes strategic time management to concentrate efforts on FLY priorities through efficient systems, processes and tools.  

Organizational Competencies – required for all FLY staff

·        System-wide Thinking: Sees the bigger picture of serving our youth and achieving overall agency goals while executing on specific Law Program deliverables. Uses role to champion FLY’s strategic vision internally and externally. 

·        Growth Mindset: Expressed alignment with FLY’s Theory of Change model and its ability to drive outcomes and success. Possess the belief that all people are capable of change and that “all our children deserve a chance to become more than their past mistakes.” Coaches and develops staff with a strengths-based approach.

·        Decisive & Accountable: Well-honed ability to independently anticipate and analyze situations, define problems and objectives, recognize viable alternatives and formulate rapid solutions, with understanding of the inherent risks and the implications of making tough decisions. Be accountable to young people, organizational and programmatic results, and the FLY Team.

·        Emotionally Intelligent: Aware of and able to monitor one’s own emotions, perspectives, and beliefs, as well as respond respectfully to those of others. Ability to adapt to change and respect differences in a diverse environment.

·        Availability: for occasional evening and weekend work and for travel as needed.

All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online application process.