Front Desk Receptionist

Job Title: Front Desk Receptionist

Reports to: Executive Assistant

Type: Full-Time Exempt / 9:00-5:00pm

Category: Administrative

Background on UTEC, Inc.

UTEC’s promise is to ignite and nurture the ambition of our most disengaged youth to trade violence and poverty for social and economic success. UTEC’s outcomes-focused model begins with intensive street outreach, reaching proven high-risk youth where they’re at. UTEC engages youth in workforce development and educational programs and provides mental health services and intensive case management. Social justice and civic engagement are embedded in all programming. For more info, please visit www.utecinc.org.

UTEC is committed to its vision for Diversity, Equity and Inclusion which pledges to honor the lived experiences and expertise of individuals; create community and celebration of cultures; challenge all forms of oppression; and embody a culture that leans into discomfort and recognizes it as a growth opportunity. UTEC is dedicated to fair and equitable compensation practice, the health, mental health, and overall well-being of young adults and staff and to creating an environment that supports work-life balance and the individual and professional growth of all.

Job Summary

The Front Desk Receptionist is friendly, organized and a consummate multi-taker. The ability to communicate and build relationships with young adults, ages 17-25, is a must, as the Receptionist is the first person whom young adults see. The Receptionist performs routine clerical work, answers phones and receives the public. The Receptionist reports to the Executive Assistant, who assigns several projects and tasks to the Receptionist as needed.

Duties/Responsibilities

• Greet young adults and visitors and direct individuals to appropriate UTEC staff
• Answer and direct telephone calls accordingly
• Operate computer, copy machine, fax machine, laminator and scan documents
• Maintain all office forms
• Clean and maintain mailboxes
• Receive and notify staff of deliveries
• Care for all plants in the building
• Make UTEC info packets, having 40 prepared at all times
• Keep the Staffuary clean – sink, microwave, refrigerator. Keep Coffee Station clean and stocked
• Staples order – coffee station and office supplies
• Friendly: Warmly welcomes all people to UTEC and can director visitors and young adults in a warm manner
• Organized: Follows through on all tasks and upholds systems and protocols
• Closes building 35 Warren and locks doors / Lock 17 Warren & 2Gen Center front doors
• Initiative: Finishes daily tasks and creates new tasks during downtime without being asked
• Coachable: Open to feedback and personal and professional development
• Comfortable with New Technology: Learns new software quickly and uses it appropriately

Education and Experience

• At least 2 years of office work experience, preferably in a fast-pace environment
• High school diploma required

Physical Requirements

Must be able to lift 15 pounds at one time

Salary/Benefits: $20 per hour, full time, plus benefits. UTEC offers a competitive benefits package that starts with 4 weeks of vacation (3 standard for all new employees and a week of agency-wide closure between the Christmas and New Year holidays), 12 holidays, 10 sick days, 2 personal days, health, dental and vision insurance, life insurance, an annual cost of living increase, a 457B retirement plan and up to $4,000 per employee of professional development support. With time, benefits grow to include up to 6 weeks of vacation, 80% coverage of employee health and dental insurance costs and availability for a 3 week sabbatical. 

UTEC also stresses the importance of work-life balance and offers several wellness opportunities including additional time off (i.e. for the past two years we have closed at 3pm on Fridays during the summer months), an employee assistance program, down payment assistance for first time home buyers, parental leave, bereavement supports and unlimited free coffee!