Operations Specialist

Operations Specialist

EXECUTIVE OFFICE OF THE PRESIDENT

Office of Administration

Summary

The position is located in the Room 1 of the Office of Administration, Chief Operations Office, Executive Office of the President (EOP). Room 1 coordinates EOP daily operations for the campus and serves as the one stop shop for any questions from staff regarding facilities, amenities, events, space and operations.

Duties

As a Operations Specialist, GS-0301-11, your typical work assignments may include the following:

Administers and evaluates internal management plans, direction, and practices which require consideration and integration of specialized needs.

Recommends changes pertaining to operating practices.

Oversees parking allocations across campus and works to determine yearly allotments, maintain historical data, manage placards and provide monthly parking updates.

Serves as the Contracting Officer's Representative for parking contract.

Serves as a point of contact for authoritative information on operational policies, procedures, and requirements.

Manages capital bikeshare on campus to include working with the vendor to coordinate access through automated access control system.

Supports dry cleaners' operation and work with them on contract and operational requirements.

Ensure facility requirements are met and work with HR or facilities to support campus lactation rooms, meditation rooms, and executive gym.

Updates and maintains agency's intranet webpage.

Evaluates and make determinations on facilities and request via agency specific automated systems.

Provides training for staff on automated systems related to campus operations.

Responds to and provide immediate support to a variety of unprecedented issues and problems.

Ensures that the matters are resolved or the customer is directed to the correct office that will be able to provide the services needed.