Operations Manager

The Operations Manager is an administrative and programmatic position that reports to the Director of Operations and works on the Operations team to help execute the organization’s goals. The Operations Manager leads operational projects, oversees processes and systems related to the legal, contract, state operations, and travel management systems, and otherwise supports the work of the Operations Department. Critical for success is an interest in the mission of the DNC, strong sense of personal initiative, respect for the sensitivity and confidentiality of information, and the ability to balance multiple tasks. Additionally, the Operations Manager works closely with the entire Operations, Political/States, Building Facilities, Accounting, and IT Teams.

Responsibilities/Duties:

• Works with Political, Organizing Technology, HR, Accounting and DEI to assist in implementing processes to be used throughout the coordinated campaign
• Leads Front Desk Operations for the DNC including managing the organization-wide phone system, facilitate meetings with internal and external stakeholders, and coordinating usage of conference rooms throughout the building
• Serves as a liaison between the Operations Department, staff, and external visitors
• Coordinates with Accounting on expense reporting and direct billing for vendors and staff
• Develops and maintains department file management system
• Coordinates across the Operations department to ensure that all team projects have support
• Assists in the following team responsibilities: vendor management, research, and bill reconciliation; coordinating travel and supporting staff with travel needs for large events; DNC insurance renewal and ongoing insurance needs; DNC contracting process, executing DNC initiatives and events
• Oversees special projects at the discretion of the COO, Director of Operations, and State Operations Director and performs other duties as assigned to support the department and the DNC's mission.

Requirements/Skills:

• Enjoys a fast paced working environment, adapts quickly to shifting goals, and understands the sense of urgency
• Self-motivator with a proactive approach to traditional and unexpected assignments
• Communicates effectively with supervisors, managers and team members
• Works well independently and has a collaborative approach to projects
• Excellent written and verbal communication skills; thoroughness, timeliness, and attention to detail
• Proven ability to organize and manage multiple priorities and deadlines
• Excellent analytical aptitude and a passion for improving organizational processes
• Demonstrated ability to handle confidential information appropriately
• Strong interpersonal skills with the ability to work effectively with employees at all levels.
• Operates as a team player with the mindset that it is important to offer help to team members on pressing priority projects.
• Flexibility and recognition that winning campaigns often means working outside of traditional office hours.
• Works well under pressure

Qualifications:

• A Bachelor’s degree or 4 years experience in an office environment
• Comfortable working across multiple software platforms
• Based in or willing to move to Washington, DC

The Operations Manager position will require travel, which could be up to 15% of the time. The starting salary for the Operations Manager position is $65,000, on an annualized basis, commensurate with experience and qualifications. This is a full-time, exempt position that has an end date of November 15, 2024. This position is in the bargaining unit represented by SEIU Local-500.

The DNC offers a generous benefit package, including: