Director of Volunteering

ENGin is seeking a full-time Director of Volunteering to join our team. This is a fast-paced senior leadership position reporting directly to the CEO. The Director of Volunteering is responsible for rapidly scaling ENGin’s volunteer base within the US and worldwide and supporting 11,000+ current volunteers to maximize their satisfaction in the program. 

About ENGin: ENGin is a global nonprofit organization that aims to connect Ukraine to the world in order to propel its postwar reconstruction and longer-term economic & social development. We’re doing this by pairing Ukrainian youth with English-speaking volunteers for English conversation practice and intercultural exchange. 

We’re achieving nationwide change through a bottom-up, personal approach deployed at an unprecedented scale. To date, we’ve paired nearly 40,000 young Ukrainians with English-speaking volunteers. We aim to create an entire generation of English-fluent, culturally competent Ukrainians ready to rebuild their nation. You can read more about our work at www.enginprogram.org.

RESPONSIBILITIES

• Improve upon and implement current outreach initiatives while seeking new and innovative strategies to recruit volunteers. Develop 2024 volunteer outreach and recruitment plan.
• Oversee the following programs: ENGin Chapters, Ambassador Program, ENGin Clubs, Mentor Program, Volunteer Hours Certification, Volunteer Training as well as the four team members who administer these programs. 
• Lead meetings and give presentations: active volunteers, ambassadors, club and chapter leaders, current and potential partners. 
• Take the lead on new volunteer initiatives and programs. 
• Work with the marketing team to provide volunteer-directed content for ENGin’s social media accounts and increase awareness of ENGin’s volunteer program. 
• Maintain and increase corporate relationships, including planning 1-time volunteer events and increasing corporate volunteerism overall.
• Responsible for email communications via ConstantContact to current and prospective volunteers, as well as other groups within the ENGin ecosphere.
• Coordinate with the ENGin team to make program improvements.
• Oversee online volunteer communities, working closely with volunteer moderators. 
• Timely communication with the ENGin team, volunteers, and other stakeholders.
• Creating specific roles and responsibilities for volunteers as new tasks need to be completed. 
• Provide additional support to volunteers as needed through email, Telegram messages, monthly meetings, and volunteer community live chats. 
• Other tasks related to the volunteer program as necessary.

REQUIRED SKILLS & QUALIFICATIONS

• 4-year degree
• 5+ years of experience within the nonprofit sector
• Spoken English fluency
• Able to effectively and professionally communicate information and ideas in a written and verbal format
• Must be able to use creative and critical thinking skills to complete projects
• Must be able to work independently and be self-motivated
• Comfortable working in a fast-paced, start-up environment
• Must have a passion for ENGin’s mission!
• Tech-savvy and comfortable working digitally. Should know or be ready to learn Google Suite, Constant Contact, Zoom, Telegram, and Wix. 
• Experience in the following:

Leading an international or remote team

Program development and project management

Managing and scaling large volunteer programs

Building meaningful partnerships