Managing Director

Position Overview:

The Managing Director will play a pivotal role in overseeing the day-to-day operations of The House at 1229, supporting the Founder/CEO in executing the organization’s vision and strategic objectives. This dynamic leadership position requires strength in operations, team development, community engagement, and fundraising.

In addition to managing internal operations, the Managing Director will serve as a strategic partner to the Founder/CEO—amplifying the club’s visibility, preserving its intimate and intentional member experience, and cultivating key external relationships. They will co-lead the organization’s growth by identifying opportunities for brand-aligned outreach, member recruitment, and fundraising initiatives that sustain and expand the impact of The House.

Working closely with the Program Manager and Operations & Membership Engagement Manager, the Managing Director will ensure programs, events, and experiences resonate with members and reflect the values of the club. The role is ideal for a leader who thrives in boutique, mission-driven environments and brings a hospitality mindset to all interactions—internally and externally.

Key Responsibilities:

Operational Leadership:

• Lead budget development and execution - ensuring operational activities stay within financial targets.
• Oversee the daily operations of The House, ensuring all activities align with its mission and maintain a high standard of hospitality.
• Implement efficient systems and workflows that enhance member experiences and internal processes.
• Oversee high-quality facilities and a welcoming environment for all members and guests.
• Identify opportunities for cost savings and sustainable revenue growth.
• Serve as the key liaison between the Founder/CEO and staff, ensuring clear communication and alignment on strategic initiatives.
• Ensure all operational practices comply with legal, regulatory, and safety standards relevant to 501(c)(7) organizations and Federal, State, and Local employment laws.
• Maintain necessary insurance and legal documentation to safeguard the organization’s assets and reputation.

Membership Growth, Engagement, and Retention:

• Partner with the Operations & Membership Manager to support onboarding, retention, and relationship-building strategies.
• Monitor member satisfaction through regular feedback loops and implement initiatives to strengthen engagement.
• Develop campaigns and touchpoints that attract and retain mission-aligned members while preserving an intimate community feel.

Strategic Collaboration and Communication:

• Provide regular updates to the Founder/CEO on operational status, challenges, and opportunities.
• Lead execution of fundraising campaigns and engagement events that reflect the club’s mission and culture.
• Co-develop strategies to increase visibility through aligned media opportunities, event participation, and partnerships that elevate the brand.
• Assist in reporting to the Board of Directors on organizational performance, membership growth, and program outcomes.

Team Management:

• Oversee payroll, vendor payments, recruitment, training, development, and performance evaluations to drive continuous improvement and maintain the signature style and execution of The House’s hospitality experience.
• Lead and mentor team members, fostering a collaborative, high-performance culture centered on hospitality and belonging.
• Ensure teams deliver exceptional, inclusive service that reflects the club’s culture and values.

Program Development and Event Coordination:

• Collaborate with the Program Manager to curate events, speaker series, and experiences that align with member interests.
• Help design offerings that both deepen community and enhance the club’s profile.
• Evaluate event performance and iterate to ensure continued relevance and quality.

Qualifications

• Bachelor’s degree required; Master’s preferred (e.g., Business, Hospitality, Communications, Nonprofit Management).
• 7+ years of leadership experience in operations, community engagement, or program management, ideally in membership-based or mission-aligned settings.
• Proven track record in fundraising, donor relations, or sponsorship development.
• Strong leadership, organizational, and communication skills.
• Experience managing teams and creating systems that enhance service and culture.
• Skilled in outreach, partnership development, and representing an organization externally.
• Proficiency in CRM and project management tools.
• Passion for intentional community-building and hospitality-driven experiences.

Job Type: Full-time

Pay: $130,000.00 - $140,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of experience do you have in public speaking and serving as a representative of your organization at panels, interviews, podcasts, or public events?
• Do you have experience leading high-performing teams while also overseeing key operational functions such as payroll processing, budget management, and day-to-day operations?

Education:

• Bachelor's (Required)

Experience:

• Nonprofit management: 2 years (Required)

Ability to Relocate:

• Washington, DC 20036: Relocate before starting work (Required)

Work Location: In person